Vinted Members Voice Frustration Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for women's and children's garments without notifying every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
